CANCELLATIONS, REFUNDS & CREDITS

Cooling-Off Period (14 Days)

In line with UK consumer law, you are entitled to a 14-day cooling-off period from the date of booking unless the course starts within those 14 days.

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  Cancellations made more than 14 days before the course start date are eligible for a full refund.
  
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  Cancellations made within 14 days of the course start date are non-refundable, as preparation and planning will already be underway.
  

Credits for Future Courses

If you are unable to attend and notify us within 14 days of the course start date, your booking becomes non-refundable.

However, we will issue a full credit to be used on a future sewing course or workshop (subject to availability).

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  Credits must be used within 6 months
  
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  Credits are non-transferable and cannot be exchanged for cash
  

Non-Attendance

Failure to attend a booked course, workshop, or 1:1 session without prior notice will result in the booking being forfeited, with no refund or credit issued.

PRIVATE 1:1 SESSIONS

Private sessions are reserved specifically for you.

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  Cancellations or reschedules must be made at least 48 hours in advance
  
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  Late cancellations or no-shows will be charged in full
  
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  One reschedule may be offered at our discretion
  

COURSE CHANGES & CANCELLATIONS BY US

In the unlikely event that Hyness School of Design needs to cancel or reschedule a course or workshop, you will be offered:

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  A full refund, or
  
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  A credit towards a future course
  

We are not responsible for additional costs incurred (such as travel or accommodation).

TRANSFERS

Course places are non-transferable unless agreed in writing.

This helps ensure a consistent learning experience and appropriate preparation for each participant.

GENERAL

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  Courses are suitable for adults unless otherwise stated
  
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  Students are responsible for their own personal belongings
  
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  We reserve the right to refuse participation if behaviour is disruptive or unsafe
  

Thank you for your understanding and support — it allows us to maintain a high-quality, well-prepared learning experience for everyone.

Hyness School of Design